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Acacium is an ambitious healthcare services specialist, with over 20 independent brands operating under its umbrella.
Having grown rapidly through acquisition, Acacium aimed to unite its brands and bring five business groups together. These business groups range from contact centre to consultancy and training functions.
Initially, we evaluated Acacium’s needs across each site, created an evidence-based spatial model and tested five shortlisted buildings. We then developed detailed designs and delivered Acacium’s new space while supporting their people in adopting new working behaviours.
To better understand how Acacium’s people have developed and adapted since the post-pandemic world, we carefully assessed their existing offices. We then devised strategy objectives for their business requirements, occupancy and locations.
The centralised location for all eams offers cost savings on their current office footprint. Employee experience was integral to everything we proposed, with ideas around diversity, equality and accessibility defining how people used the space. To maintain staff growth and attract future talent, it was important to accommodate flexible and more collaborative work.
Alongside Acacium, we designed a new set of principles for how their brands and teams would experience the workplace, and make active choices about how and where to do their best work.
We met their digital-first and paperless philosophy by introducing non-assigned desks that share a standardised IT set-up. Spaces were then crafted to suit quiet, focused, collaborative and social activities.
We were able to reduce the number of desks by more than half as a result of our evaluations. This led to more informal meeting provisions, with a substantial increase in training and briefing spaces to match the activities of a hybrid workplace. We factored in visitor experience to promote a stronger brand identity that will build the right conditions for overall growth across the next decade.
Moving from insight and discovery to delivery involves a great degree of trust in our partnerships. Once we had together identified both the shared and individual needs of this complex organisation, we were able to meet them through fitting innovative and attractive design.
“This was a project concerned with aligning several key goals of the business inside an office that represents superb location, quality and value. It’s a space that can be tailored towards the subtle shifts in working patterns that are still emerging. Our methodology and approach resulted in cementing a strong partnership with Acacium. We can now concentrate on developing a new shareable roadmap for further collaboration in the months and years to come.”